Do you have a customer satisfaction guarantee?

Yes! Our goal is to have 100% customer satisfaction and we stand behind the quality of the products we sell. You may return most new, unopened items within 14 days of delivery for a full refund of the purchase price, less the return shipping fees. If the return is a result of our error (you received an incorrect or defective item, etc.), we'll also pay the return shipping costs.


What is your return policy?

You may return most new, unopened items within 14 days of delivery for a full refund of the purchase price, less the return shipping fees. If the return is a result of our error (you received an incorrect or defective item, etc.), we'll also pay the return shipping costs.


How do I return my item(s)?

To complete your return, please send us an email at orders@bearizona.comLet us know your order number and the item(s) you would like to return, along with the reason why. We will then email you instructions to process your return.


What if my package is stolen?

Unfortunately, we know there are package thieves out there lurking to take your favorite Bearizona gear. We hope that you keep an eye out for your tracking number and receive your package as soon as it arrives. With that being said, we can only guarantee delivery to your door through your tracking number. If you have any issues with this, please email us at orders@bearizona.com.